Our Journey So Far
2018
ECS LAUNCHED
We built a world class customer service team and starting contracting with businesses so they could outsource their customer service needs.
2021
GROUNDBREAKING 791% GROWTH
We reduced wait times and customer satisfaction scores at such a rapid rate, along with the great resignation which created a labor shortage, our growth expanded at an unprecedented rate. Our clients needed more support; we expanded into new industries and built a network of 15,000+ virtual agents.
2022
REPOSITIONING
Our focus shifted towards preparing ourselves to expand into the enterprise level of virtual workforce recruitment and remote contact center solutions.
2023 - NOW
NEXT LEVEL THINKING
Our operations now span across Europe, Asia, South Pacific, Australia, and Africa, with a network of over 20,000+ virtual support agents and professional recruiters. They are equipped to handle projects of all sizes and are always eager to take on new clients. By prioritizing enterprise-level virtual workforce recruitment and remote contact center solutions, we are poised to establish ourselves as a prominent global brand in the recruitment and contact center industries.
