ECS is a DBE and MBE certified business. After years of recruiting experience and working with corporations that struggled to staff certain roles, we realized we had an opportunity to solve a problem many organizations face.
ECS Virtual Support LLC is a leading provider of business outsourcing, customer service, and workforce recruitment solutions. We specialize in supplying skilled customer service agents and recruiting talent in the telecommunications, financial services, and healthcare industries. ECS counts Fortune 500 companies, luxury brands, top-tier accounting companies, and healthcare providers among its clients.
We focus on:
Business Outsourcing (Customer Service and Admin standpoint)
Full service workforce recruitment
Business consulting & workforce recruiting consulting
We built a world class customer service team and starting contracting with businesses so they could outsource their customer service needs.
GROUNDBREAKING 791% GROWTH
We reduced wait times and customer satisfaction scores at such a rapid wait, along with the great resignation which created a labor shortage, our growth expanded at an unprecedented rate. Our clients needed more support; we expanded into new industries and built a network of 15,000+ virtual agents.